Extensive research revealed that college students often lack awareness of where to go for help and have difficulty navigating university advising and support units. By bringing multiple student programs together in one center, NKU provides seamless access to core resources on campus based on two central concepts – centralized advising and one-stop student service.
"The Student Success Center has been a large part of my personal success here at Northern," said senior Ashley Farnsley. "My journey here at NKU wouldn’t be the same without the love, help, support and generosity I have found within this center. It’s what makes me proud to be a Norse."
The variety of programs included in the SSC reflects the different needs of students who seek guidance and support.
Dakoda Jones is a freshman who enrolled at NKU after serving in the Marine Corps. He said the Veterans Resource Station that’s part of the SSC is helping him make the transition from soldier to college student.
"The SSC has made a huge impact on myself personally," Jones said, "in the fact that it allows me to have a place to come in between classes and allows me to engage with other veterans as opposed to just wondering campus awkwardly trying to find a comfortable and reliable place to be."
Mayra Guzman, a senior sociology major, said she learned about the SSC while conducting workshops for Latino students on campus.
"All the offices in the Student Success Center are so helpful that now if one of my friends needs help I always refer them to one of the offices," Guzman said. "I love the Student Success Center because if someone doesn’t know the answer of your question they will get back to you or refer you to another office."
Lincoln Meltebrink, a junior in the NKU Honors Program, said he never needed help with academics, but he got other assistance through an SSC program.
"Without my support specialist's scheduling advice, I do not think I would be on track to graduate in four years like I am now," Meltebrink said. "My support specialist is also willing to take time out of his day so that he can listen to any questions that I have, even if they concern situations in my personal life. His advice has been essential to my success since I first set foot on this campus, and it will continue to be essential until I leave this campus."