ABOUT THIS COURSE
The digital age is dramatically reshaping the rules for organizational success. The new context demands renewal of your capabilities and development of different mindsets. In this course, you’ll learn the different components of emotional intelligence at work. For example, you’ll learn how you can work effectively in teams, build cooperative relationships with your key stakeholders, exercise effective influence, handle difficult conversations, and create energy and enthusiasm to foster meaningful change. Our modules will begin with powerful stories that are illustrative of typical challenges faced by front-line leaders. We’ll analyze the case illustration using the ideas from emotional intelligence theory, and highlight the key lessons that you should take away in terms of mindsets and skills that you should master to distinguish yourself as a leader.
Difficulty Level: BEGINNER
Estimated Learning Time: 13 hours
SKILLS YOU WILL GAIN:
Leadership and Management
Communication
Change Management
Conflict Management
Emotional Intelligence
Human Resources
Strategy and Operations
INSTRUCTOR
Ramnarayan Subramaniam
Clinical Professor
Organisational Behaviour