Skip to main content

Winter Break & University Closure Contacts

Need Assistance During Winter Break?

During the winter break, Northern Kentucky University will be closed from December 18 until January 5. But don’t worry – you can still connect with university resources listed below.

Live Phone Support

Call 859-572-5220 or 1-800-637-9948 to speak with a live agent between 10:00 a.m. and 2:00 p.m. EST on the following dates:

  • December 19
  • December 22
  • December 23
  • December 26
  • December 29
  • December 30
  • January 2

New Students

If you are a new student looking to enroll for Spring 2026 or Fall 2026, please email nkuadmissions@nku.edu.

Academic Advising (for questions about your major, registration, etc.)

Email your college’s advising center; someone will be checking emails (though with possible delays due to holidays).

Graduate Students:
graduate@nku.edu

School-Based Scholars: 
nkusbs@nku.edu

Young Scholars Academy:
ysa@nku.edu

Student Account Services

University Bill, Billing, Making a Payment, Payment Plans, Refunds, Reimbursements
studentaccountservices@nku.edu


Financial Assistance

Financial Aid, Scholarships, Financial Assistance
ofa@nku.edu

Career Services   

Career-related programs, services, and resources
careerservices@nku.edu

Learning PLUS

Student-centered peer tutoring programs
laplearn@nku.edu

Registrar   

Transcripts, Graduation 
registrar@nku.edu

Testing Services   

Testing services for placement, undergraduate admissions, certification/licensure and NKU accommodated classroom exams
testing@nku.edu

University Connect and Persist (UCAP)

All Other Non-Academic Questions and Information about Other University Resources
ucap@nku.edu

All university offices reopen and will resume normal operations on Monday, January 5, 2026.